Chippewa Boots

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Warranty Information

Chippewa's Warranty

Chippewa warrants its boots to be free of defects in materials and workmanship. They do not warrant soles against wear, nor will they consider any claim when a boot is misused or abused in any way. Reasonable cleaning, conditioning and care are essential with all Chippewa products.

Boots that have been altered by painting, stretching, resoling, reheeling, cutting, adding zippers or any other alteration prevent Chippewa from determining if the boots are defective in materials or workmanship, and for this reason, cannot be considered for credit, repair or replacement.

If you feel you purchased a defective pair of Chippewa Boots and would like the boots to be inspected for possible defects in material or workmanship, first return them to Boots 99 so that they can send the product into Chippewa for a factory inspection. If you cannot return the boots to Boots 99, contact your nearest Chippewa dealer and ask them if they will do a courtesy return. Chippewa will make every effort to process your return in a reasonable amount of time, however the inspection process can take up to six weeks. Sending product direct to Chippewa can also result in a delay in processing.
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